1. General Information
1.1 Company Information
G9INE Clothing, a fashion company registered in Switzerland, is committed to delivering high-quality clothing products and exceptional customer service.
Company Address: Bühlackerstrasse 3, 8523 Hagenbuch
Contact Information: info@g9ine.com, +41 76 815 28 23

1.2 Scope of Application
These General Terms and Conditions of Business (AGBs) govern all business relationships between G9INE and its customers. By placing an order, the customer agrees to be bound by these terms and conditions. They apply to all sales, deliveries, and services related to G9INE’s product offerings through our website and any other means of sale.

1.3 Amendments
G9INE reserves the right to update or modify these terms at any time without prior notice. The version of the AGBs that is in effect at the time of the customer’s order will apply.

2. Products and Offers
2.1 Product Information
G9INE provides detailed product descriptions, including sizes, materials, colors, and care instructions, for all items available for purchase. However, slight variations in color may occur due to differing display settings.

2.2 Availability
All offers are subject to availability. G9INE strives to ensure that all products listed on our website are available, but we cannot guarantee stock availability at all times. In the event of unavailability, customers will be informed immediately, and any payments already made will be refunded.

3. Prices and Payment Terms
3.1 Prices
All prices displayed on the G9INE website are in Swiss Francs (CHF) and include applicable VAT (Value Added Tax) unless otherwise stated. Prices do not include shipping fees, which are calculated and displayed separately during the checkout process.

3.2 Payment Methods
G9INE accepts the following payment methods:

• Credit Cards (Visa, MasterCard, American Express)

• Apple Pay

• Google Pay

• Bank Transfer

Payments must be made in full before the order is processed and shipped. G9INE reserves the right to verify the payment information provided by the customer.

3.3 Late Payment
If a payment is not received or is declined, G9INE reserves the right to cancel the order. In the case of a bank transfer, the customer must ensure that the total amount, including any applicable fees, is received by G9INE.

4. Shipping and Delivery
4.1 Shipping Costs
Shipping costs will be calculated at checkout based on the delivery address and the selected shipping method.

4.2 Delivery Times
G9INE aims to deliver products within the timeframes indicated on the website. Delivery times are estimates and are not guaranteed. Delays may occur due to customs, weather conditions, or other unforeseen circumstances.

4.3 Customs and Import Duties
For orders placed outside Switzerland, the customer may be responsible for any additional customs duties, taxes, or fees that are applicable in their country. G9INE is not responsible for delays caused by customs clearance.

4.4 Delivery Address
The customer is responsible for providing the correct delivery address. If an incorrect or incomplete address is provided, any additional costs for redelivery will be borne by the customer.

5. Returns and Exchanges
5.1 Right of Return
Customers have the right to return or exchange products within 14 days of receipt. The products must be in their original condition, unworn, unwashed, and with all tags attached. Custom or personalized items cannot be returned or exchanged unless they are defective.

5.2 Return Procedure
To initiate a return, customers must contact G9INE’s customer service within the return period. The customer is responsible for the shipping costs of returning the item unless the item is defective or incorrect.

5.3 Refunds
Once the returned item is received and inspected, G9INE will process the refund within 14 business days. The refund will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to an error on the part of G9INE.

5.4 Exchanges
If the customer wishes to exchange an item for a different size or color, they must follow the return procedure and place a new order. G9INE cannot guarantee the availability of the desired exchange item.

6. Warranty and Liability
6.1 Warranty
G9INE guarantees the quality of its products and complies with Swiss law regarding product warranties. In the case of defective products, the customer is entitled to repair, replacement, or refund, depending on the nature of the defect.

6.2 Liability
G9INE is not liable for any indirect or consequential damages resulting from the use or inability to use the products. Our liability is limited to the purchase price of the product in question. Furthermore, G9INE is not liable for damages arising from incorrect use or handling of the products.

7. Privacy Policy
G9INE respects the privacy of its customers and complies with Swiss data protection laws. Personal information collected during the ordering process will be used solely for processing orders and improving customer service.

8. Intellectual Property
All content on the G9INE website, including product images, descriptions, and designs, is protected by copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of G9INE’s intellectual property is prohibited.

9. Applicable Law and Jurisdiction
These AGBs and any contracts entered into under them are governed by Swiss law, excluding its conflict of laws provisions. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Zürich, Switzerland.

10. Final Provisions
10.1 Severability Clause
If any provision of these AGBs is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced with a valid provision that comes closest to the economic purpose of the original provision.

10.2 Entire Agreement
These AGBs constitute the entire agreement between G9INE and the customer and supersede all prior agreements and communications.

For any further questions or clarifications regarding these AGBs, please contact our customer service at info@g9inie.com or +41 76 815 28 23.

Date: 10.11.2024
G9INE Clothing, Switzerland